two- thirds
So, it's been a busy while. Mostly I can say I've enjoyed all of it. A good majority of the time I have a hard time narrating it myself. If people asked me to describe life in the last eight months, I'd call it a dead sprint.
And I'm beat.
A year older, not sure the wiser. Day in and day out, for some time, it wasn't an issue about me being able to tell you how horribly I did something or how much misinformation I'd given. The folks I worked with felt reassured asking if I was still sticking it out working, rather than asking me for counsel or advice. That bothered me at first. I'm not a know it all, or presume to be smarter than I look. A lot of time was trying to measure the confidence and faith people had put into me. For a few months I didn't care. I was grumpy, unwilling to learn new things, and generally not very hospitable. It was a pouting ritual I had gotten pretty good at.
I hadn't fully learned my position.
Metrics, operations, resource management, social and professional capital were all stagnant.
I wasn't doing myself any favors.
I operated about 7 months on the job knowing about only 60% of what it is I'm supposed to able to do.
Sure was easy to blame others. I'm tired. I'm burnt out. It's exhausting. I'm managing temper tantrums and not professionals. I refused to do a good job because I wasn't operating at 100% of an equitable knowledge base. Pretty lame excuse right?
But then I thought, "well if I'm going to know only this much of my job, then I'm going to have to try and make it work." So a couple of revelations happened. A sobering reality hit- what if I don't take this as seriously as the people I work with? How harmful is that to them? The thought still inspires me. There is a dignity and a value to what they do. If anyone who would understand, it'd be a guy who made sandwiches for a living. And what if the 50% of my job- which I had done a pretty bang up job was the 100% they were counting on me to do? Like I said, sobering.
It was scrupulous, but day by day, two- thirds is how I went about the business. Ultimately things changed. I got trained to do the other third of my job. And I feel so much more comfortable and confident, for the better.
In the between time, I learned to appreciate the little things, nuances, personalities, helping cultivate a culture of trust and excellence. I'm not at all trying to set a bar for anything. I'm pretty grateful for a sluggish start, but it's been encouraging.